goShadow Data, Privacy & GDPR Policy

Your privacy is very important to us. We have developed this Policy so you can understand how we collect, use, communicate, disclose and make use of personal information. We ensure website and app users that the personal information you provide is confidential and processed in compliance with all relevant applicable laws and regulations. In this context, we have taken appropriate steps to secure your visit to and use of our website and to prevent abuse. Furthermore, we tell you how we handle your personal data and how we use cookies.

Which Personal Data Do We Use and Why?

Personal data is any data that can identify an individual such as a name, phone number, email address, etc.

We use your personal data when the data has been provided by you to goShadow. Some examples of a user submitting their personal data to us are:

  • Signing up for goShadow (app or website portal)
  • Signing up for a newsletter
  • Applying for a position
  • Contacting us for customer service or a general inquiry
  • Commenting on a blog post

We process your personal data for the purpose for which we received it. Therefore, if you sign up for a newsletter, we will use your email address only to send you that newsletter. If you email us for customer service, we only use your email to support you. If you download the app or sign up for goShadow, we will email you occasionally to offer customer support and let you know about our other offerings.

Your data will never be transmitted to third parties without your permission, unless this is necessary to carry out your request such as sending you an email using a third party software or in the event that we are obliged to do so by law, regulation or a decision by a judicial authority.

Our Newsletter, Announcements and Events

We use a third party service, called Constant Contact, to maintain your email subscription with us and to send you emails of support and promotional nature. All of our emails have clear unsubscribe links at the bottom of them. We will only use your email to send you support documentation, promotional emails and coupons with your consent. You can read Constant Contact’s Privacy Policy here: https://www.constantcontact.com/legal/privacy-statement.

Social Media

To manage the information we receive about you from a social networking site or any other third party, you will need to follow the instructions from that party for updating your information and changing your privacy settings. The information we collect is covered by this privacy statement. The information the third party collects is subject to that third party's privacy practices. Privacy choices you have made on any third party site will not apply to our use of the information we collect directly.

What Are Your Privacy Rights?

You have the following privacy rights:

  • Right of access: Individuals can ask for a copy of the personal data retained about you and an explanation of how it is being used.
  • Right to rectification: Individuals have the right to correct, revise or remove any of the personal data retained about them at any time.
  • Right to be forgotten: Individuals can ask to delete their personal data.
  • Right to restrict processing: If an individual believes, for example, that their personal data is inaccurate or collected unlawfully, the individual may request limited use of their personal data.
  • Right of portability: Individuals have the right to receive their personal data in a structured, commonly used and machine-readable format.
  • Right to object: Where an individual decides that they no longer wish to allow their personal data to be included in analytics or to receive direct marketing emails or other personalized (targeted) marketing content at any time, the individual may opt out of use of their data for these purposes.

If you would like to exercise any of these rights, please contact Privacy@goShadow.org.

Security of Your Personal Data

Your personal data is strictly confidential. goShadow has appropriate technical and organizational security measures that protect against loss or unlawful processing. For this purpose, goShadow uses additional security techniques, including secure servers, firewalls and encryption, as well as physical protection of areas where data is stored.
Contact goShadow’s Director of IT and Security with any questions at privacy@goshadow.org.

How We Use Cookies

A cookie is a small text file stored on your device when you use our website. A cookie has a unique number to which data can be linked. goShadow uses the following cookies on our website.

Google Analytics

This cookie measures, with the help of Google Analytics, how many visitors come to the website, what is viewed the most, etc. We use this statistical data to align the website content and navigation according to the needs of visitors as well as to improve the functionality and content of the website. The resulting analytics reports cannot be tracked back to individuals. To learn more about Google Analytics and their privacy policy, visit: https://www.google.com/analytics/terms/us.html

Social Media

Through social media cookies, goShadow gives you the opportunity to share information on the website using social media buttons. To ensure that these buttons work, we use cookies from the social media parties represented in the social media icons. For the cookies that the social media parties use and the data that they collect from them, we refer to the statements given by these parties on their own websites.


We use the Disqus software to enable commenting on our blog posts. When you comment on a blog post, you can comment anonymously or by creating a Disqus account. When creating a Disqus account and commenting on a blog post, Disqus will use a cookie to keep you signed in. To learn more about Disqus, go to https://help.disqus.com/terms-and-policies/disqus-privacy-policy

How Long Will the Cookies Be Stored?

Most cookies disappear when you close the browser. Some cookies can be stored for a few days to a few years.

Removing or Disabling Cookies

You can remove or disable cookies yourself at any time using your browser. An explanation on how to adjust cookie settings can be found in most browsers under Help. Please note: most websites will not work properly if you disable cookies.

Changes to Privacy & Cookie Statement

goShadow reserves the right to modify this Privacy & Cookie Statement and therefore advises you to check this page regularly for any changes that have been made.


If you have any questions or would you like more information regarding this Privacy & Cookie Statement, please contact privacy@goshadow.org.