Tools

The tools you need to use goShadow efficiently.

What Matters Toolkit

Discover how to get started using "What Matters?" (WM) surveys and learn how to activate these resources to drive change in your organization. For patients/families and staff, WM is the easiest way to use real time feedback to initiate meaningful improvements.

covid-19 Patient Survey

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COVID-19 Staff Survey

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General Patient Survey

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What Matters Information One Pager

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General Staff Survey

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Guide to Asking What Matters

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What Matters Postcard

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Shadowing Toolkit

Discover and understand patient and employee experiences. Walk in their shoes to understand silos and barriers to care to activate real change.

Shadowing Postcard

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Perception Mapping

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Paper Shadowing

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