What We Do
Create Person Centered Processes
The goShadow team specializes in developing and enhancing new and existing processes to understand all stakeholders.
The goShadow team works alongside organizations to build capacity, streamline inefficiencies, and identify successes and pain points.
The goShadow team works closely with employee's to understand the source of their burnout and their experiences to increase job satisfaction.
Experience-based co-design is a methodology that enables teams to merge process with experience and clinical methods to co-create human-centered products, experiences, and solutions with patients, families, and care teams at the center.
Employee coaching to build skills that will facilitate meaningful connections with patients, their team, and colleagues. Assists staff in discovering ways to improve patient experiences real-time and to collaboratively elevate their ideas for how to do so.
A detailed analysis of short term and long term data with efficient turn around. Includes scaled question analysis, tick question analysis, aggregate analysis of open-ended questions, aggregate word cloud, and next steps culminated in customizable reports.
Tools to Get Results
Instead of asking "What's the matter?" ask "What matters?"
Engage patients and staff in a new conversation about healthcare and discover What Matters.
12-week program trains participants in clinically proven co-design methodologies and tools. Attendees will leave with the ability to improve and hardwire a culture that supports and measures person-centered care practices and workforce wellbeing.
Train and build capacity through custom data collection, the development of templates, "How to" protocols, and reporting dashboard.
Sentiment Analysis + Natural Language Processing
Sentiment analysis is the contextual mining of text that interprets the emotions (positive, negative, and neutral) found within textual data.
Natural Language Processing (NLP) techniques are a type of artificial intelligence that can read, interpret, and understand the human language.
Custom word list can be built and added to for your organization.